Taylor Swift Eras Tour Accessibility Guide

Attention all Swifties! Taylor Swift is making her long-awaited return to Australia, and The Eras Tour is set to be her best one yet. Get ready to shine in your finest Era’s attire and sing along to the melodic tunes of her iconic hits with this Eras Tour accessibility guide.

With the Sydney leg of the tour set to kick off at Accor Stadium, explore our comprehensive Eras Tour accessibility handbook, ensuring this magical event is an inclusive and unforgettable experience for all. 

Eras Tour Accessibility


Whether you are making your way into the Accor Stadium via public transport or car, there are several inclusive options available in this Eras Tour accessibility guide.  


Accessible parking spaces are available to park in if you decide to drive in and display your Mobility Parking Permit. They are available on a first-come, first-served basis.

Accessible Pick-Up and Drop-Off Zones

If you require a caregiver to drop you off or pick you up, you can do so only via a designated area along Dawn Fraser Avenue.

  • The drop-off area is located at Edwin Flack Avenue
  • The pick-off area can be accessed via Pondage Link

If you are looking to do this, all vehicles must display their Mobility Parking Permit when using these zones.

Accessible Parking Spaces  

  • P1 Car Park – 183 accessible spaces, a 490m walk to the venue.
  • P2 Car Park – 9 accessible spaces, a 590m walk to the venue.
  • P3 Car Park – 31 accessible spaces, a 755m walk to the venue.
  • P4 Car Park – 32 accessible spaces, a 1150m walk to the venue.
  • P5 Car Park – 34 accessible spaces, a 1650m walk to the venue.
  • P6 Car Park – 11 accessible spaces, 720m walk to the venue.

Shuttle Bus

An accessible, low-floor shuttle bus is available from P3, P4, and P5 car parks and are available between 4pm and 12am.

From there concertgoers will need to make their own way to the stadium via Murray Rose Avenue.  

Public Transport

If you are planning on travelling via public transport there will be additional trains and buses running to Olympic Park. To plan your trip, visit Transport NSW to find the best route from your starting destination. You can also filter transport options on Trip Planner by ticking the ‘Accessible services only’ box.

Accessible Seating

  • All gates available to enter the Accor Stadium have an accessible entrance available.
  • If you are sitting on Levels 2- 6, lift access is available once you have entered the venue. If you are seated on Level 6, you will need to ask for the assistance of staff to help access the lifts on that level.
  • If you use the assistance of a wheelchair, you can ask staff at the gates of the stadium to help assist you in being escorted down to the arena floor via internal lifts.
  • If you require the assistance of a mobility aid, you can ask Accor Stadium staff to store your mobility aid during the event at the entry of the gates.

What can I bring into the stadium?

If you require medication while you are attending the Taylor Swift concert, you can contact Accor Stadium before attending the event where you may receive a written exemption that can be presented on the day.

You are also allowed to bring and wear noise-cancelling headphones during the event.

Accessible Bathrooms

Accessible bathrooms are available at the Accor Stadium. There is also a changing place available for concert attendees near Gate 1, Level 1, near aisle 122. There is a hoist fitted out in the changing space.


  • Level 1 – 11 accessible bathrooms
  • Level 4 East – 2 accessible bathrooms
  • Level 4 West – 2 accessible bathrooms
  • Level 6 East – 2 accessible bathrooms
  • Level 6 West – 2 accessible bathrooms

Sensory Spaces

If you or another person requires a sensory space, Accor Stadium has a sensory room located on Level 1 inside Gate K. There are also quiet rooms available on both sides of Level 5. The stadium also provides sensory bags and earplugs on request.

Does your participant love listening to music and want to understand more of their skills, interests, and abilities? Consider contacting us about completing a Vocational Assessment.

What are the benefits of a Vocational Assessment?

  • Empowering participants to gain a deeper understanding of their capabilities.
  • Increasing employment opportunities, by matching skills and interest for suitable job options.
  • Enhancing a participant’s NDIS Plan. The Vocational Assessment can be used to ensure employment-related supports are adequately tailored.

Make a Referral